Below FAQ are some common questions of our customers before purchasing items, if you have other questions, please just send it to info@orcieboutique.com
All orders are shipped within 24-48 business hrs.
*Excluding Weekends*
ALL SALES ARE FINAL! No refunds are given for online or in-store purchases!
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@orcieboutique.com . Items must be returned in UNUSED and NEW condition. All returns must be sent no later than 7 business days from delivery date.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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