SHIPPING POLICY
Thank you for shopping with ORCIE Boutique. We carefully prepare each order before it begins its journey to you. Please review our shipping information below before placing your order.
ORDER PROCESSING
All orders are processed within up to 5 business days after your order is received.
Business days are Monday through Friday, excluding weekends and holidays.
Please note that processing time and carrier transit time are separate. Delivery time begins after your order has been processed and transferred to the shipping carrier.
During sales, promotions, new releases, holidays, or periods of high order volume, processing may take the full 5-business-day timeframe.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order. ORCIE Boutique is not responsible for delays, failed deliveries, or packages delivered to an incorrect address due to information provided incorrectly at checkout.
If you notice an error in your shipping address, please contact info@orcieboutique.com as soon as possible. We will do our best to assist you; however, we cannot guarantee that an address can be changed once an order has entered processing or has shipped.
LOST OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, transit and delivery are handled by the carrier.
If your package appears to be lost or significantly delayed in transit, please contact info@orcieboutique.com and we will assist you with the appropriate next steps when possible.
ORCIE Boutique is not responsible for shipping-carrier delays or circumstances outside of our control.
RETURNED TO SENDER
Orders returned to ORCIE Boutique because of an incorrect or incomplete address, refused delivery, or unsuccessful delivery attempt may require additional shipping charges to be sent again.
Original shipping charges are non-refundable.
MULTIPLE PACKAGES
In some cases, an order may be shipped in more than one package. If your order is divided into multiple shipments, you may receive separate tracking information for each package.
QUESTIONS?
For questions regarding your order or shipment, please contact:
info@orcieboutique.com
Please include your order number when contacting us so we can assist you as quickly as possible.
